Customer Value Protection Plan (CVPP)

Unsurpassed customer service is the standard we live by

Behind every successful company is a lot of satisfied customers. The only reason Brothers Plumbing is regarded as one of the best plumbing businesses in the GTA is because of our unrivaled commitment to client satisfaction. We take great pride in serving the many neighborhoods in and around Toronto, and have done so for 40 years.

That is why we offer a unique service that we refer to as our Customer Value Protection Plan (CVPP). This optional service provides new and existing customers with a vast array of additional benefits, and it is available for a low-cost, one-time initial fee. This is not a subscription. You will only be charged once, and will receive a long list of extraordinary benefits for as long as you are a Brothers’ client. If you ask us, that is what we call a slam dunk in the plumbing industry!

CVPP at a glance

In addition to providing automatic inspections and routine plumbing system cleaning and maintenance, Brothers offers CVPP customers extremely flexible service scheduling by its team of professionally trained technicians. From the moment you enroll in the program, you will be placed at the top of the priority list for service.

We are firm believers in the power of proactivity; not only do we handle hard to detect problems with our customers’ plumbing systems before they ever occur, our crew delivers guaranteed price protection on all projects that take place during the enrollment period. All work is charged on a per-job (not hourly) basis, and is always carried out by licensed, insured, and bonded plumbers.

Going one step further, Brothers keeps a detailed account of all CVPP customer maintenance and repair records, of which you will receive a complimentary copy at no cost. Within seconds, we can pull up your past service history to see what type of work has been performed on your plumbing system, as well as what it may require in the future.

Another great thing about Brothers’ CVPP program is that it is automatically transferrable, meaning the new owner of your home or office will continue to receive the same benefits per your request. This is a great incentive for prospective buyers, but you are always free to keep CVPP service in your name for use at your new address.

From all of us at Brothers, thank you for taking the time to stop by and consider our firm for your Toronto plumbing needs. If you are interested in learning more about CVPP or want to enroll today, please reach out to us via phone or email. We look forward to putting you on our priority list!